Terms of Service

These terms govern your use of SAFR+ services and outline the rights and responsibilities of both parties.

Last updated: December 2024
Agreement to Terms

By accessing or using SAFR+ services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

These Terms apply to all visitors, users, and others who access or use our services. Your continued use of our services following the posting of any changes to these Terms constitutes acceptance of those changes.

Key Definitions
Understanding these terms is essential for our working relationship.

Services

Software development, AI automation, web design, and system integration services provided by SAFR+

Client

Any individual or entity that engages SAFR+ for services

Project

A specific scope of work agreed upon between SAFR+ and the client

Deliverables

All work products, code, documentation, and materials provided to the client

Service Terms
Our commitment to delivering quality services and maintaining professional standards.

Service Scope

Services are provided according to the agreed project scope and specifications

Timeline

Project timelines are estimates and may be adjusted based on complexity and requirements

Quality Standards

We commit to delivering high-quality, tested, and documented solutions

Communication

Regular updates and clear communication throughout the project lifecycle

Client Obligations
To ensure successful project delivery, clients are expected to fulfill certain responsibilities.
  • Provide clear project requirements and specifications
  • Respond to requests for information in a timely manner
  • Provide necessary access to systems and data as required
  • Review and provide feedback on deliverables within agreed timeframes
  • Make payments according to the agreed payment schedule
Intellectual Property Rights
Clear understanding of ownership and rights regarding project deliverables and existing IP.

Client IP

Client retains ownership of their existing intellectual property and data

SAFR+ IP

We retain rights to our proprietary tools, frameworks, and methodologies

Project Deliverables

Client receives full rights to project deliverables upon final payment

Third-Party IP

Third-party licenses and open-source components are subject to their respective terms

Payment Terms
Standard payment schedule and terms for our services.

Payment is due according to the following schedule:

25%

Project Initiation

Due upon project commencement and contract signing

50%

Development Milestone

Due upon completion of major development phases

25%

Project Completion

Due upon final delivery and project acceptance

Late Payments

Late payments may result in project delays and additional fees. We reserve the right to suspend services for accounts with outstanding balances.

Limitation of Liability

SAFR+ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to our services.

Our total liability for any claims arising out of or relating to these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Termination

Either party may terminate this agreement with written notice under the following circumstances:

Material Breach

Failure to fulfill obligations after reasonable notice

Convenience

Either party may terminate with 30 days written notice

Dispute Resolution

In the event of any dispute arising out of or relating to these Terms, both parties agree to:

  1. First attempt to resolve the dispute through good faith negotiations
  2. If negotiations fail, engage in mediation with a neutral third party
  3. As a last resort, pursue legal action in the appropriate jurisdiction
Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where SAFR+ is incorporated, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms of Service, please contact us: